Refund Policy
At App Natively, we strive to ensure our customers are satisfied with our platform. This Refund Policy outlines the terms and conditions for refunds for our services.
1. Free Trial
We offer a free trial period for new users to explore the platform and its features. During this period, you will not be charged. We encourage you to use this time to determine if App Natively meets your needs before upgrading to a paid plan.
2. Subscription Refunds
As all payments are processed securely through our merchant of record, Paddle, our refund process is subject to and handled in accordance with the Paddle Refund Policy.
Cancelling your subscription stops future billing renewals. Your access will remain active until the end of the current billing period, and any refund requests for the purchase transaction are processed in accordance with Paddle's refund guidelines.
3. Cancellation
You can cancel your subscription at any time through your account settings. Your cancellation will take effect at the end of the current paid term.
4. Contact Us
If you have questions about our Refund Policy or believe you are eligible for a refund, please contact our support team at support@appnatively.com.